Refund policy

Return Policy

At Teri Lee Jewelry, every piece is thoughtfully handcrafted just for you. Because our items are made to order and often personalized, all sales are considered final, and we're not able to accept returns, refunds, or exchanges.

Your happiness truly matters to us. If you ever have questions or concerns about your order, please feel free to reach out — we're always here to help.

We do offer a 24-hour cancellation window after your order is placed. Just send us a message if you'd like to cancel within that time.

Order Issues

If your jewelry arrives damaged or if there's an error on our part, please contact us within 7 days of delivery with photos. We'll gladly work with you to make things right.

By placing an order, you acknowledge and agree to our Final Sale Policy.